When you click New Message within Outlook, the standard compose window will pop up, with the addition of a new send toolbar below the Outlook Send Toolbar, and a compose panel on the right.

Each of the functions described below is discussed in detail as a separate Help topic:

| PoliteMail Compose menu | |
| Tracking email messages | |
| Tracking email message Using Cc | |
| CAN-SPAM compliance | |
| Adding personalization to tracked email messages |
PoliteMail's Compose Panel provides access to contacts, mailing lists, and saved content. This panel can be hidden by clicking the flag icon on the PoliteMail toolbar.
The compose panel is divided into two sections, Contact and Content Library, and both can be minimized or maximized by clicking on their respective title headers.
The Contact Panel
Use the top contacts section of the compose panel to select recipients for an email message. You many place entire groups or lists into the "To:" fields by selecting that item's name. To place individual names, expand the folder view to a list of individuals, then click on the name or email address you want.
Below the contacts panel is your content library panel. It displays all the email content shared within the system, as well as your own private content. You can reuse any content by expanding the appropriate content folder, and then clicking the name of the item you want to include in the message.
See also: How do I manage the items in the Content Library?