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How to set-up and send from
multiple From: addresses in Outlook
When you want to broadcast email from a different address than your everyday Outlook email address, you simply need to set-up another Outlook email account.
With PoliteMail you can send From any email address that you can send from in Outlook, the trick is getting Outlook properly set-up with multiple email accounts.
This article explains how to do it from Outlook.
Below we consider six scenarios where you would want to use multiple from addresses, and provide instructions for how to get them set-up.
The first thing you need to do is get the additional email address you want, either add it to your ISP or Exchange account, or request it from your email admin, and ensure you can receive email to that address into your inbox.
Note that you will need to know or find out your incoming and outgoing mail server names or IP addresses (typically a name like mail.domain.com or an IP like 123.45.67.89). When you add email addresses to an ISP account, you will receive this information from your ISP (similar to setting up your original email account). Otherwise, request it from your mail administrator. If you are using Exchange server, your admin will also need to enable POP3 if it is not already - otherwise, see option 5 below.
Now follow the set-up instructions for the situation that best fits your own:
- You are responsible for your company's email marketing campaigns or email newsletter, and want to send from either the company brand name, or the newsletter name.
Add an additional email account to Outlook
- You are responsible for sending email for another person within your company, or want someone else to be able to send on your behalf.
Set-up and use the Outlook delegate function
- You want to send email from a client's email address.
Simply license a copy of PoliteMail Pro for both of you. You will be able to send from the client through your Outlook account, or from theirs if you have been provided with an email address and login. The sent from address will receive any replies and bounces, so there must be a licensed copy of PoliteMail installed for that address to track undeliverables.
Add an additional email account to Outlook
- You operate and send email from multiple websites, and want to have a separate Inbox for each website domain name.
Set-up multiple Outlook profiles
- If your Exchange admin won't enable POP3, you can still send from multiple email addresses by using a separate Outlook profile and inbox.
Set-up multiple Outlook profiles
- You want to avoid your ISP send limitations and send from a PoliteMail mail server.
Send from the PoliteMail Server
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Send from a PoliteMail mail server instead of your ISP
If your ISP has daily send limitations (for example, our local cable company limits outgoing email to 250 per day) then you may use PoliteMail to bypass your ISP for your mass email.
To change the mail server, go to PoliteMail > Account Settings > Connection Settings and change the Send Email Via selection to PoliteMail mail server prior to sending your mass email.
PoliteMail will send from the email address you signed up with. If you want to change the name it appears from, go to PoliteMail > Account Settings > Manage Account and edit the Firstname Lastname fields as you want them to appear.
Remember to switch it back after your mass email is sent.
Setting up multiple email accounts in Outlook 2003
If you are running Outlook 2007, click here
To add an email account to a user profile in Microsoft Office Outlook 2003/XP/2002, follow these steps:
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1. |
Sign in to Outlook, on the File menu, click Work Offline |
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2. |
On the Tools menu, click Email Accounts |
3. |
Select Add an Email Account, and then click Next |
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4. |
In the Server Type dialog box, click POP3,
and then click Next |
5. |
In the E-mail Accounts dialog box, enter the required information by using the following guidelines:
User Information
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Your Name: This should be the name you want to be displayed in the From line (usually your company/brand name, your newsletter/publication name, or your full name). |
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E-mail Address: A valid email address you can already receive email into your inbox for, which would have been set-up via your ISP mail service or added to your Microsoft Exchange mailbox.
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Logon Information
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User Name: Your regular Outlook login name, usually the part of your e-mail address to the left of the at sign (@). |
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Password: Enter the regular password you use to login to Outlook (as provided by your ISP or Exchange Admin). |
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You may click to select the check box to have Outlook remember your e-mail account password.
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Server Information
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Incoming Mail Server: This is the name of the POP3 server that holds your messages before you download it to your computer (use lowercase). |
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Outgoing Mail Server (SMTP): This is the name of the Outgoing e-mail server (use lowercase). |
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Note: The names of the mail servers may be in the form of mail.domain.com or they could be in the form of an IP address such as 123.456.78.90.
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6. |
Click Test Account Settings. This feature calls a dialog box that displays, in a step-by-step manner, each phase of testing the configuration that you have just input. The following occurs when you click Test Account Settings:
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The connectivity of your system to the Internet is confirmed. |
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You are logged on to the SMTP server. |
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You are logged on to the POP3 server. |
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It is determined if the POP3 server needs to be logged on to first. If necessary, Outlook automatically sets Log on to incoming mail server before sending mail. |
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A test message is sent. This message explains any changes that Outlook made to your initial setup.
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7. |
Press Ctrl+Alt+S to bring up the Send/Receive Groups dialog. This is an important step, if you do not do this, you will receive duplicate emails in your inbox.
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Click the Edit button, with the All Accounts item selected |
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Under the Accounts list, select the email address which you just added (i.e. newsletter@politemail.com) |
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Uncheck the Receive mail items option
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8. |
From the File menu, click Work Offline to uncheck it. |
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9. |
Now, when you go to send a New Outlook message, click the Accounts button below the Send button to select the email address you want to send from. |
Setting up multiple email accounts in Outlook 2007
With Microsoft Office Outlook 2007, follow these steps:
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1. |
Sign in to Outlook, on the File menu, click Work Offline |
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2. |
On the Tools menu, click Account Settings. |
3. |
On the E-mail tab, click the New button (above the list, on the left) |
4. |
In the Add New E-mail Account dialog box, check the selection box at the bottom left that says manually configure, then click Next |
5. |
In the Add New E-mail Account dialog box, select the radio button that says Internet E-mail even if you are using Exchange Server.
User Information
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Your Name: This should be the name you want to be displayed in the From line (usually your company/brand name, your newsletter/publication name, or your full name). |
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E-mail Address: A valid email address you can already receive email into your inbox for, which would have been set-up via your ISP mail service or added to your Microsoft Exchange mailbox.
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Server Information
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Account Type: Set to POP3 |
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Incoming Mail Server: This is the name of the POP3 server that holds your messages before you download it to your computer (use lowercase). |
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Outgoing Mail Server (SMTP): This is the name of the Outgoing e-mail server (use lowercase). |
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Note: The names of the mail servers may be in the form of mail.domain.com or they could be in the form of an IP address such as 123.456.78.90.
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Logon Information
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User Name: Your regular Outlook login name, usually the part of your e-mail address to the left of the at sign (@). |
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Password: Enter the regular password you use to login to Outlook (as provided by your ISP or Exchange Admin). |
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You may click to select the check box to have Outlook remember your e-mail account password.
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6. |
Click Test Account Settings. This feature calls a dialog box that displays, in a step-by-step manner, each phase of testing the configuration that you have just input. The following occurs when you click Test Account Settings:
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• |
The connectivity of your system to the Internet is confirmed. |
• |
You are logged on to the SMTP server. |
• |
You are logged on to the POP3 server. |
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It is determined if the POP3 server needs to be logged on to first. If necessary, Outlook automatically sets Log on to incoming mail server before sending mail. |
• |
A test message is sent. This message explains any changes that Outlook made to your initial setup.
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7. |
Press Ctrl+Alt+S to bring up the Send/Receive Groups dialog. This is an important step, if you do not do this, you will receive duplicate emails in your inbox.
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Click the Edit button, with the All Accounts item selected |
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Under the Accounts list, select the email address which you just added (i.e. newsletter@politemail.com) |
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Uncheck the Receive mail items option
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8. |
From the File menu, click Work Offline to uncheck it. |
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9. |
Now, when you go to send a New Outlook message, click the Accounts button below the Send button to select the email address you want to send from. |
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