For software purchases, you may receive a full refund for the purchase price of the software within 60 days of the date of purchase. To receive your refund, you must supply a copy of the original electronic purchase receipt and your registration key along with your refund request.
For bundled software and send credit service packages, you may receive a refund for the purchase price of the initial bundle, minus a fee of USD$0.019 per message sent using the services.
Send credit package purchases (for pay-as-you-go service plans) are non refundable.
Monthly or annual subscription service plans are non-refundable. You may cancel the account at any time, and any automatic monthly or annual subscription renewals shall be discontinued as of the cancellation date.
Professional Service fees, including but not limited to set-up and installation fees, technical support packages, template design services, mailing services, and training services are non-refundable.