PoliteMail provides individual, anonymous and aggregate tracking modes to balance data accuracy and compliance.
Individual tracking gives you the most accurate data, but is also the most privacy invasive, as PoliteMail will store recipient name, email address and any related interaction data (opens click, read-time, etc.) which would include IP address, device and browser information.
Anonymous tracking gives you the same level of data accuracy, but dis-assocaites name and email from the interaction data. To be compatible with the EU ePrivacy directive and HIPAA, PoliteMail does not store IP address in anonymous mode
Aggregate tracking tracks the message by device, instead of by recipient, so the data is not as accurate. Aggregate is a non-PII tracking method, and does not store IP address information.
PoliteMail also stores the names and email addresses of the users/senders (communications team members using the PoliteMail for Outlook application), and for any tracked send, will store the from address, date/time sent, as well as the subject line. If you are running the on-premise PoliteMail Server software, none of this data will be stored or any PoliteMail operated systems. For PoliteMail Server software provided as a dedicated cloud services account, this data will be stored on the servers dedicated to service your users.